Rail Travel Help Desk

Your Journey, Our Support

“Because no Malayalee should travel alone in times of need.”

About the Service

FAIMA’s Help Desk aids Malayalees in emergencies, relocations, and travel needs—ensuring safety and peace of mind through local and remote support.

Who Can Benefit?

  • ✅ Students & Migrant Workers
  • ✅ Women Traveling Alone
  • ✅ Senior Citizens
  • ✅ Medical & Emergency Transfers
  • ✅ Families on Pilgrimage

Services We Provide

🚆 Travel Planning

Train schedules, group bookings, travel checklists

📞 Emergency Support

Lost items, language help, local coordination

🧑‍🦳 Special Needs

Wheelchairs, senior safety, meal support

How It Works

  1. Submit your travel need 3–5 days in advance
  2. Our coordinator responds with your plan
  3. Stay connected during your journey
  4. Call for help in case of emergency
📩 Submit Travel Request

Contact the Help Desk

📞 Helpline: +91-XXXXXXXXXX

📧 Email: railhelp@faima.in

📱 WhatsApp Support: Click Here

Available in major cities like Chennai, Mumbai, Delhi, Bengaluru, and more.

Recent Assistance Stories

🟢 Students from Delhi guided home for Onam
🟢 Elderly supported in Pune train disruption
🟢 Workers assisted from Jaipur to Kerala
📚 View All Stories

Be a Rail Angel

Join the mission to support fellow Malayalees on the move.

📧 Email: volunteer@faima.in

Every train journey deserves a guardian angel. Be one today.